AI Zenith Logistics • 2025

Automating Inbound Lead Qualification with Custom AI Agents

Cutting response times from 4 hours to 20 seconds while slashing operational overhead.

<25s Response Time
96% Qualification Accuracy
+68% Quote Bookings
01

The Challenge

Zenith was losing high-value freight quote opportunities due to slow human triage times during evening hours and weekends.

02

The Strategic Approach

We built an autonomous AI workflow using LLM agents connected to their internal rate calculator and Salesforce CRM via webhooks.

03

The Verified Results

Lead response time dropped to under 25 seconds, qualification accuracy reached 96%, and quote booking conversion increased by 68%.

“
Our sales team woke up on Monday morning with 35 qualified enterprise quotes already booked and scheduled on the calendar.
Sophia Chen VP Operations, Zenith Logistics
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